Signs of email scams and how to handle them

2025, May 29

Every day, cybercriminals send millions of malicious emails that attempt to trick people into giving them access to their login credentials, assets, and even their identities. However, by recognizing the signs of a scam early, you can stop it before it happens.
This guide will show you the signs of common online scams, how to protect yourself from sophisticated email scams, and what to do if you accidentally click on a dangerous link.
Identifying Email Scams and How to Deal With Them
Unsolicited Emails
If you receive an email about a password reset or a newsletter that you haven’t signed up for, be suspicious. Any email from a stranger or an unfamiliar company should be thoroughly checked before opening or interacting with it.

High-Pressure Tactics
Scammers often use sensational headlines and urgent requests to get you to take immediate action. For example:

"Your account will be deleted today."

"Suspicious activity detected - log in now!"
These emails are designed to create anxiety so you make a decision without thinking it through. Remember that reputable organizations will never use this method of communication.

Requesting sensitive information
Legitimate organizations will never ask you for your password, bank account number, or sensitive information via email. If an email appears out of the blue with such a request, it is a clear sign of a scam.

Misspellings in email addresses or domain names
Double-check the sender's email address. Scammers often create addresses that closely resemble real addresses, with only a few subtle character changes, such as using "[email protected]" instead of "[email protected]" (replacing the "l" with an "i").

Suspicious Links and Attachments
Before clicking any link, hover over it to see a preview of the URL. If the path contains unusual characters or an unfamiliar domain name, do not click on it. Unexpected attachments, especially those in formats such as ZIP, EXE, or ISO, should be removed immediately.

By knowing these signs, you will reduce your risk of falling victim to a phishing attack.

Spoofing Logos or Branding
Scammers often use company logos or names to make emails look trustworthy. However, logos may be blurry, have the wrong color scheme, or include an old copyright year. Check these details carefully for anything unusual.

“Too Good to Be True” Offers
“Sweepstakes” scams often come in the form of emails or text messages claiming you’ve won an attractive prize like cash, a phone, or a gift certificate. The fake websites ask you to provide personal information or pay a small “processing” fee. This is the trap where your login information or credit card number is stolen, or malware is installed. Legitimate giveaways never ask for sensitive information or payment in advance.

Odd Layout or Design
If the email has a messy design like misaligned text, inconsistent fonts, or blurry images, be cautious. Reputable companies always ensure that their emails are professionally designed and consistent. Anything different could be a sign of a scam.

Generic or Unusual Salutations
Salutations like “Dear User” or “Respected Customer” can be a sign of a phishing email, especially if you already have an account with the company and have been addressed by name in previous emails.

Poor spelling and grammar
Phishing emails often contain grammatical errors, spelling errors, or poor sentence structure. However, with modern technology, scammers can use AI to create more professional-looking emails. So, pay attention to other factors like salutations, layouts, and suspicious links to identify risks.

By mastering these characteristics, you will be better equipped to recognize and avoid email attacks.

Common Email Phishing Tactics and How to Spot Them

Scammers are getting more sophisticated, using a variety of tactics to trick users. Here are some common methods:
Targeted Phishing: Scammers collect personal information from your social networks, such as your job title, recent posts, or the names of colleagues, then create personalized emails that are more convincing.

Malicious Links and Fake QR Codes: Emails may contain links hidden behind buttons, text, or images that lead to fake login pages. Some emails use malicious QR codes, which take advantage of users' curiosity to trick them into scanning the code and entering personal information.

Dangerous Attachments: PDFs or Word files from unsolicited emails may contain malware. When opened, they may ask you to enable macros or automatically install malicious code on your device. If you are unsure of the source, never open an attachment.

Multichannel Scam: Some attacks combine email with other mediums, such as phone spoofing. For example, after receiving a phishing email, you may receive a “support” call from the attacker himself to further fool you.

Understanding these tactics will help you improve your ability to recognize and avoid phishing threats.

AI and the New Challenges in Email Fraud
The rise of AI has brought a dangerous twist to phishing. Phishing emails are now more sophisticated and harder to detect thanks to large language models (LMs), which completely eliminate common spelling errors and awkward structures. Cybercriminals can use data from sources such as press releases or LinkedIn profiles to create believable-looking emails or invoices that blend into real-world contexts.
Phishing-as-a-service takes this threat to the next level. According to Netcraft, the Dracula platform offers ready-made branded email templates, hosting, and recently an AI module that helps write phishing content in multiple languages. For just a few hundred dollars, anyone can operate thousands of fake domains in a short period of time.
How to protect yourself from email scams
Don't click on suspicious links or attachments
Avoid clicking on any links or downloading files from emails from unknown senders. Even if the email appears to be from someone you know but looks unusual, double-check before acting. Many attacks are only effective when you click. Use a virus scanner or sandbox to test attachments if necessary.

Verify the sender before acting
Double-check the sender's email address and compare it to previous valid emails. If in doubt, do not use the contact information provided in the email. Look for the company's official phone number or website and contact them directly to confirm the validity of the email.

By staying vigilant and taking these security measures every day, you can minimize your risk of modern phishing attacks.

3. Use multi-factor authentication (MFA)
Multi-factor authentication (MFA) is an additional layer of security that helps protect your account from phishing attacks. With MFA, even if your password is stolen, the attacker still needs to provide an additional authentication factor, such as a code from an authenticator app, a one-time PIN via phone, a fingerprint, or a physical security key to access your account.
Most online services today, from email to banking, support MFA. It's especially important to enable it for your primary email accounts and any financial accounts. Even if you are tricked into giving up your password, MFA's barrier prevents the attacker from performing unauthorized access.

Note that, although MFA is very effective, some sophisticated scammers may still find ways to steal one-time authentication codes through fake login pages. However, implementing MFA is still a significant deterrent to these attacks.

4. Update your software and security tools regularly
Software is always at risk of having security holes. Regular updates will reveal weaknesses that attackers can exploit. Therefore, enable automatic updates for your operating system, browser, and email client.
In addition, using reliable antivirus software, combined with protection tools such as spam filters and browser-integrated anti-phishing, will help you minimize your risk.
What to do if you click on a phishing link
If you click on a malicious link, act quickly by following these steps:

 

Change your password immediately

If you enter your credentials on a phishing site, change the password for that account immediately. If you share the same password with other accounts, change them all. Also, enable MFA if you haven't already for extra protection.

Disconnect and scan your device
If you suspect your device has been infected with malware, disconnect it from the internet to prevent data from being sent out. Then, run an antivirus to scan your entire device and remove any suspicious programs. Make sure your system is clean before reconnecting.

Security tip: Use a password manager to create and store strong, unique passwords for each account. This ensures that if one account is compromised, the others remain safe.
Notify your IT or security team
If you encounter a phishing incident involving a work account or device, notify your IT or security team immediately. Don’t let embarrassment hold you back, as reporting quickly will help them secure your account, scan your device for malware, and prevent the problem from spreading further through the company’s systems.
Remember that you’re not the first person to be in this situation. Companies are often trained to handle phishing incidents, and the information you provide will help them respond more effectively. Reporting early also helps your team quarantine the malicious emails and alert other colleagues.
If the incident occurred on a personal account, you won’t have IT support, but that doesn’t mean you shouldn’t take action. Consider notifying relevant parties, such as your bank if you’ve disclosed account information, or alerting friends and family if your email has been compromised. Limit the damage as soon as possible and seek help if needed.
Report phishing attacks
After dealing with the immediate consequences, take the time to report the incident. Most email services have a scam reporting feature that can help improve filtering and prevent similar attacks in the future. You can also forward the scam to the appropriate authorities or organizations.
How to Report a Scam
Reporting a scam not only protects you, but also others. Scammers often use the same email template to target multiple people, so every report counts. Here are two common ways to do this:
Use the “Report a scam” feature in your email client.

Send an email or information about the incident to organizations that specialize in dealing with scams, such as law enforcement or your internet service provider.
The Bottom Line: Why Spotting Scams Early Is Important
Detecting scams early—ideally when you first see the subject line or preview of the email—can save you a lot of trouble. By identifying phishing emails before you engage, you can stop the danger in its tracks.
Think of it as an early warning system for your inbox: by spotting the signs, you can stop the fire before it starts. Phishers often prey on the carelessness or inattention of their victims. So if you get into the habit of stopping and checking the authenticity of an email, you’ll be on the front lines and significantly reduce your risk of being targeted.
Not only will early detection help you avoid entering your password on a fake website, downloading a dangerous attachment, or sending money to a scammer, it’s also an important step in staying safe online in an age of increasingly sophisticated phishing tactics.

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